Is the Diono R100 car seat recalled?

Yes. Transport Canada has 1 recall on record for the Diono R100 car seat. The latest, recall 2012413 from December 10, 2012, covers model years 2011, 2012: On certain child car seats, the French-language label indicates the incorrect weight range in kilograms.

Recall 2012413: model years 2011, 2012

What's wrong: On certain child car seats, the French-language label indicates the incorrect weight range in kilograms. While the English label states that the seat is intended to be used forward facing for children weighing between 10 and 45 kg (22 and 100 lbs), the range on the French label states between 10 and 54 kg. If consumers were to refer to the french-language label only, they might inadvertently use the restraint system for a child with a weight greater than 45 kg (100lbs), increasing the risk of injury and/or damage to property in the event of a crash.

What to do: All registered owners with affected car seats will be sent a letter indicating how to obtain a free label replacement kit. Non-registered owners, or owners who have moved, are asked to contact Diono at 1-866-954-9786 to receive, free of charge, a repair kit consisting of new warning labels that can be applied on top of the existing labels. The affected car seats should not be returned to the retailer.

Published December 10, 2012. Read the official notice

How do I know if my Diono R100 is affected?

Check the label on the side, back or bottom of the seat for the model number and date of manufacture, and compare them with the model years and dates in the official notice.

Is the fix free?

Recall remedies are free from the maker. The official notice lists how to get it, and Recallify can contact the maker for you.

Want the free fix without the phone tag? Calli, Recallify's AI assistant, contacts the maker for you. Free for our founding families in Canada.
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