Is the Diono MONTEREY CA15000 car seat recalled?

Yes. Transport Canada has 1 recall on record for the Diono MONTEREY CA15000 car seat. The latest, recall 2012137 from April 24, 2012, covers model years 2010, 2011, 2012: Certain Monterey booster child seats may have an error on the National Safety Mark label affixed to the side of the seat.

Recall 2012137: model years 2010, 2011, 2012

What's wrong: Certain Monterey booster child seats may have an error on the National Safety Mark label affixed to the side of the seat. The National Safety Mark (NSM) is the round label with the maple leaf and the designated manufacturer/importer identifier number in the centre. This label also indicates the specific Canada Motor Vehicle Safety Standard(s) (CMVSS) with which the booster complies. The NSM that has been affixed to the Monterey booster seat indicates that the seat complies only with the child and infant seat standard (CMVSS 213, 213.1), whereas the NSM should state compliance with the booster seat standard (CMVSS 213.2). The corrected NSM will reflect the full certification status of the product as intended by the manufacturer and as indicated in the instruction manual and other labelling affixed to the booster seat.

What to do: Consumers are advised to contact Diono at 1-866-954-9786 to receive a repair kit consisting of a new NSM label and instructions regarding the location to affix the label.

Published April 24, 2012. Read the official notice

How do I know if my Diono MONTEREY CA15000 is affected?

Check the label on the side, back or bottom of the seat for the model number and date of manufacture, and compare them with the model years and dates in the official notice.

Is the fix free?

Recall remedies are free from the maker. The official notice lists how to get it, and Recallify can contact the maker for you.

Want the free fix without the phone tag? Calli, Recallify's AI assistant, contacts the maker for you. Free for our founding families in Canada.
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